Privacy Policy

RoadReady Fleet OS is a fleet-operations service for transportation companies. This policy explains what information the service processes, why it is used, and the choices available to account holders.

1. Information we process

Depending on how your company uses RoadReady, the service may process:

• Account information: name, email address, phone number, password-authentication records, role, company membership and invitation codes.
• Company and fleet information: company name and logo, trucks, trailers, drivers, dispatch records, route instructions, pickup and delivery details, financial estimates, maintenance records and reports.
• Communications: Operations messages, private conversations, read status, photographs and chat attachments.
• Documents and forms: files or images users choose to upload, including BOL, POD, receipts, inspection records, incident forms and related notes.
• Location information: a current location only when a driver actively chooses Share current location. RoadReady does not use continuous background location tracking in the current version.
• Notification and technical information: push-notification subscription identifiers, browser/device details needed to operate the service, security logs and basic diagnostic information.
• Subscription information: plan status, customer and subscription identifiers. Payment-card details are handled by Stripe and are not stored by RoadReady.

2. How information is used

Information is used to authenticate users, separate company workspaces, provide dispatch and fleet features, deliver messages and notifications, process subscriptions, maintain security, respond to support requests, troubleshoot failures and improve the service.

3. Company administrators

A company Owner controls membership in that company workspace. Owners and Dispatchers may have access to operational records created by Drivers. Your employer or contracting company may have its own policies governing how it uses information entered into RoadReady.

4. Service providers

RoadReady relies on service providers to operate the platform, including Supabase for authentication, database and file storage; Netlify for web hosting and delivery; Stripe for billing; and device/browser push services for notifications. These providers process information under their own terms and privacy practices.

5. Sharing and disclosure

RoadReady does not sell personal information. Information may be disclosed to service providers as needed to operate the service, when required by law, to protect users or the platform, or as part of a business reorganization. Company information is visible only to authorized members of that company, subject to their assigned role and the service's access controls.

6. Retention and deletion

Information is retained while an account or company workspace remains active and as reasonably needed for security, billing, dispute resolution and legal obligations. Users can initiate account deletion inside RoadReady from Profile or Settings. Google Play users may also review the public deletion instructions at Account Deletion. Some limited records may be retained when legally required or in temporary encrypted backups until those backups rotate.

7. Security

RoadReady uses authentication, role-based workspace controls, encrypted network connections and managed infrastructure. No online service can guarantee absolute security. Users are responsible for protecting passwords, devices and invitation codes and for removing former team members promptly.

8. Your choices

• Update profile information inside the app.
• Disable push notifications in RoadReady or device settings.
• Choose whether to share a current location.
• Delete private conversations where the feature is available.
• Request account deletion or privacy assistance using the contact information below.

9. Children

RoadReady is designed for business users and is not directed to children under 13. Users must also meet any higher minimum age required in their jurisdiction or by their employer.

10. International processing

Service providers may process data in Canada, the United States or other countries where they operate. Those locations may have different privacy laws from your home jurisdiction.

11. Changes to this policy

This policy may be updated as RoadReady changes. The effective date at the top will be revised, and material changes may also be communicated in the service.

12. Contact