Owner Guide
The Owner is the company administrator. This role controls the subscription, company branding, invitations, team removal and every operational area available to Dispatchers.
Open complete guide →Choose your role
Dispatcher Guide
The Dispatcher manages routes, Drivers, fleet activity, documents, maintenance and operational reporting. Billing, company branding, invitations and team removal remain Owner-only.
Open complete guide →Driver Guide
The Driver account is focused on assigned routes, document uploads, equipment issues, operational forms and communication. Company billing and financial route calculations are not visible.
Open complete guide →Quick operating rules
Use the correct role
Each person should use an individual Owner, Dispatcher or Driver account.
Link every document
Select the correct Related route so BOL/POD is filed under the Driver and route.
Keep statuses accurate
Route progress percentages are calculated from the current route status.
Frequently asked questions
Why is a document under Unassigned / company files?
The file was not connected to a route and RoadReady could not determine a Driver. Edit the workflow by uploading again with the correct Related route.
Why does POD pending remain on a delivered route?
A document of type POD must be uploaded and linked to that exact route.
Does RoadReady continuously track Drivers?
No. A Driver shares a single current position only after tapping Share current location.
Why does a route percentage look wrong?
Progress is status-based. Check that the route follows the normal status sequence and correct any inaccurate status.
Should BOL/POD be sent in chat?
Use Uploads/Documents for retained route documents. Chat images are for quick communication and are not the primary document record.
Who can manage billing and users?
Only the Owner can manage Stripe billing, create invitation codes and remove Drivers or Dispatchers.