Help

RoadReady Support

Account, billing and technical assistance

Email support roadreadyfleetos@gmail.com Please include your company name, account role, device and a clear description of the problem. Do not email passwords, payment-card numbers or sensitive driver documents.

Common questions

I cannot sign in

Use Forgot password on the sign-in screen and open the newest reset email. Confirm that you are using the email address attached to your RoadReady account.

I need to join a company

Ask the company Owner for a current invitation code, then choose Join company on the sign-in screen.

Messages or routes are not updating

Confirm that the device is online and the sidebar status says Live. Close and reopen RoadReady. An Owner or Dispatcher can also open Help and run the system check.

Push notifications do not arrive on iPhone

Open RoadReady in Safari, add it to the Home Screen, launch it from the installed icon, and enable notifications from Settings or Profile.

How do I cancel or change a subscription?

The company Owner can open Subscription and use the billing portal when live billing is enabled.

How do I delete my account?

Open Profile or Settings in RoadReady and select Delete account. See the public Account Deletion instructions for details.

Response expectations

RoadReady is currently an independently operated service. Support requests are reviewed as soon as reasonably possible. The service is not an emergency dispatch channel. For urgent safety issues, contact the appropriate emergency or company personnel directly.